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FAQS
(Frequently Asked Questions) |
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| Why should I
call or E-Mail to confirm a price? |
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| Our pricing can
offer you significant savings. Prices change frequently on various
products. Pricing is also affected by current exchange rates. We
prefer to quote you an accurate price which we will honor for 30
days from your quotation. We also prefer to talk to our customers
directly to give you the best possible service. You can be
comfortable talking with us. We do not employ high pressure sales
tactics, we believe you will select us based on our
service and pricing. |
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| You are in
Canada, can I pay in $US? |
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| Yes, you pay in
$US. We will invoice you in $US and you will see the charges on your
credit card in $US. If you choose to send a cheque you send $US.
Canadian customers will be billed in $CND. |
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| Can I order
on-line? |
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| U.S. customers
can order online on our
pricing page or by phone at (866) 243-6723. Canadian
customers, please call us to order. |
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| Why are your
prices so low? |
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| Many drugs and
medical devices are considerably cheaper in Canada than in the
United States. There are several reasons for this. The exchange rate
makes several Canadian products a buy for American consumers.
Canadian laws and the wider availability of generics in Canada
generally keep prices lower. |
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| Do I have to
buy 3 x 2ml package? |
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| No you don't.
Sometimes people only require 1 syringe for a hand treatment.
Sometimes your doctor may suggest 4 or 5 2ml injections. Synvisc,
Orthovisc and NeoVisc all come packaged in 3's, but we will separate
them so you only buy what you need. Please call 866-243-6723 for
pricing on odd lots. |
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Call us or E-Mail us
with any other questions. |
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| We will do our
best to answer your questions about our products. We may be able to
consult our physician or refer you to other information sources.
Please direct questions about your suitability for
viscosupplementation treatment to your physician. |
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